39.Active listening

 Active listening requires you to listen attentively to a speaker, understand what they’re saying, respond and reflect on what’s being said, and retain the information for later. This keeps both listener and speaker actively engaged in the conversation. Four types of active listening are connective listening, reflective listening, analytical listening, conceptual listening.

Paraphrasing, summarizing, questioning and clarifying are examples of active listening techniques.

-Submitted by Khadeeja

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Active listening is a communication skill that involves going beyond simply hearing the words that another person speaks but also seeking to understand the meaning and intent behind them. It requires being an active participant in the communication process.

“Active listening promotes the experience of safety for another person, and when someone feels safer and understood, they open up.”

-Dr. Joan Rosenberg

Reference

Wikipedia. Active listening

https://en.m.wikipedia.org/wiki/Active_listening

 -Submitted by Teertha